About Us

behind the scenes at Jrknee

We Are Jrknee

Jrknee was conceived in January 2020 with a singular vision – to empower business owners with the tools they need to navigate, automate, and optimise the customer journey.

We recognize that every interaction, from the initial contact to the point of becoming a committed patron, can significantly influence a company’s profitability. Our easy-to-implement system ensures that no lead slips through the cracks, even in the busiest of times.

We pride ourselves on our ability to craft a VIP experience for each customer, making them feel valued irrespective of the size of their purchase. This approach has led to a noticeable surge in customer satisfaction and repeat business for our clients.

Our team comes equipped with a wealth of skills, including relationship building, sales management, presentation skills, negotiation, marketing strategy, and business-to-business (B2B) expertise.

Join us and learn how we can transform your customer journey into a powerful tool for boosting your bottom line. At Jrknee, we make your business our business. Because, let’s face it – time is a luxury that every business owner wishes they had more of. Let us help you reclaim yours.

About Brett

Hey there! I’m Brett Emery, just a regular guy who’s obsessed with making businesses work smarter, not harder.

Over the last couple of decades, I’ve lived and breathed small businesses – building, buying, selling, you name it. I’m like your business knight in shining armor, turning your business dreams into reality.

Currently, my superhero power is making businesses more productive with automation and my sidekick, the CRM software KEAP.

Don’t worry, despite what the movies say, automation doesn’t replace humans, it’s like a power-up, letting one person do the job of three or four.

Now, my secret sauce? I focus on the entire customer journey – from the first “Hello” to the “We love you!” reviews. I constantly tweak and improve to ensure your customers’ experience is top-notch because, let’s face it, happy customers mean a happy business.

If you’re doing something manually more than three times, it’s time to call in the automation cavalry! It’s not a magic wand, but it does help make your life easier and your profits healthier.

So, ready to turn the tables on your business? Book a Call with Me,  and let’s get the ball rolling!

Do you want to grow your business?

we can do it together

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